Shipping and Exchange Policy

Processing Time

All orders are processed within 7–21 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: [X–X business days], [Cost]
• Expedited Shipping: [X–X business days], [Cost]

Note: Delivery times are estimates and may vary due to unforeseen delays.

International Shipping

We offer international shipping to selected countries. Shipping rates and delivery times for international orders will vary based on location.

Order Tracking

Once your order has shipped, you will receive a tracking number via email to track your package.

Shipping Restrictions

Shim-Hun is not responsible for delays caused by the carrier, customs processes, or unforeseen events. Customers are responsible for any customs duties or taxes applicable to international shipments.

Exchanges

At Shim-Hun, we do not accept exchanges unless the item you received is incorrect in size or color due to an error on our part. If you believe you have received the wrong item, please contact us with photo proof at Shimhunthebrand@gmail.com within 48hrs of delivery, and we will assist you with the exchange process.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at Shimhunthebrand@gmail.com within 48hrs of delivery for assistance.

Contact Us

For further questions or concerns, please email us at Shimhunthebrand@gmail.com.